Frequently Asked Questions

We offer drug addiction treatment, residential rehabilitation, crisis intervention, psychosocial therapy, occupational therapy, community outreach, and reintegration programs designed to support long-term recovery. Each program is tailored to meet individual needs with evidence-based treatment methods and compassionate care.

Our purpose-built rehabilitation homes are located in Gweru, Midlands Province, Zimbabwe, offering a safe and structured environment for recovery. Our facilities are fully staffed with trained professionals and equipped with modern amenities to support healing and rehabilitation.

Yes. We operate a 24/7 Residential Rehabilitation and Crisis Centre that offers immediate support, stabilization, and intensive inpatient care to individuals in acute mental health crisis. Our crisis response team is available around the clock to provide emergency intervention and support.

Yes. Our Occupational and Community Reintegration Program equips clients with life skills, vocational training, therapy, and community support to ensure long-term independence. We provide ongoing follow-up services and maintain connections with our graduates to support sustained recovery.

Yes. We run community awareness campaigns, school sensitizations, church programs, and mental health screening sessions across Midlands Province. Our outreach initiatives focus on destigmatizing mental illness and promoting early help-seeking behaviors.

Mental illness is a general term for a group of illnesses that affect the mind or brain. These illnesses, which include bipolar disorder, depression, schizophrenia, anxiety and personality disorders, affect the way a person thinks, feels and acts. The exact cause of mental illness is unknown. What is known is that mental illness is NOT a character fault, weakness or something inherently 'wrong' with a person. It is an illness like any other and requires professional treatment and compassionate support.

Non-medication approaches include psychotherapy (counseling), cognitive behavioral therapy (CBT), group therapy, occupational therapy, recreational activities, lifestyle modifications, mindfulness and meditation, exercise programs, nutritional support, and peer support groups. At Queen of Peace, we integrate these evidence-based approaches with traditional healing methods to provide holistic, culturally sensitive care that addresses the whole person—mind, body, and spirit.

Mental health disorders and substance abuse often co-occur in what's called a dual diagnosis. Individuals may use drugs or alcohol as a form of self-medication to cope with symptoms of depression, anxiety, trauma, or other mental health conditions. This creates a dangerous cycle where substance use worsens mental health symptoms, which in turn leads to increased substance use. Our integrated treatment programs address both conditions simultaneously for effective, lasting recovery.

Yes. Prolonged substance abuse can trigger or worsen mental health conditions such as depression, anxiety, psychosis, and paranoia. Certain substances can alter brain chemistry and structure, leading to lasting mental health problems. Some drugs, particularly stimulants and hallucinogens, can induce psychotic episodes or unmask underlying mental health conditions. Early intervention and comprehensive treatment are crucial for addressing both substance abuse and mental health concerns.

This is a challenging situation many families face. We recommend: expressing your concerns with empathy and without judgment, educating yourself about their condition, offering to attend appointments with them, avoiding confrontation during crisis moments, connecting with our family support services, and in cases of immediate danger, contacting our crisis intervention team. Our professionals can provide guidance on motivational interviewing techniques and intervention strategies. Remember, recovery often begins when the person feels supported rather than pressured.

Our programs are open to individuals struggling with substance abuse, mental health disorders, homelessness, or psychosocial challenges, as well as families seeking help for loved ones. We provide services regardless of economic status and work with various stakeholders to ensure accessibility. Age-appropriate programs are available for adolescents, adults, and elderly individuals.

You can contact us directly via phone, WhatsApp, email, or through our website contact form. Our team will guide you through the assessment and enrollment process. Initial consultations are confidential and designed to understand your specific needs. We'll explain available programs, answer all your questions, and develop a personalized treatment plan. Emergency admissions for crisis situations are available 24/7.